Shipping Delivery Policy
1. Shipping Coverage
We currently ship our products across [mention regions/countries you ship to]. Orders are processed and dispatched from our facility within the stipulated timeline mentioned below.
2. Order Processing & Dispatch
- Orders are usually processed within 1-2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once dispatched, you will receive a tracking link via email/SMS to track your order.
3. Estimated Delivery Time
- Metro Cities: [X-Y] business days
- on-Metro Cities & Rural Areas: [X-Y] business days
- International Orders (if applicable): [X-Y] business days
Note: Delivery times may vary due to unforeseen circumstances like weather conditions, government regulations, or courier service delays.
4. Shipping Charges
- We offer free shipping on orders above ₹900 (or applicable currency).
- For orders below 900 a standard shipping fee applicable.
- Any additional customs duties or import taxes for international orders (if applicable) are to be borne by the customer.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using the provided link. If you face any issues with tracking, please contact us at [support@yugadiagri.com / +91-6352804712].
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please reach out to us at [email/contact details].
- In case of a lost shipment, we will initiate an investigation with the courier service and provide a resolution accordingly.
7. Undelivered Orders
If an order is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, the customer will be responsible for the re-shipping charges.
For any further queries, feel free to contact our support team at [support@yugadiagri.com / +91-6352804712].